Sealtra Web Services - FAQ

Frequently Asked Questions

Everything you need to know about our web design services, process, and what to expect.

2+
Years Experience
Global
Service
98%
Client Satisfaction
24h
Response Time

Common Questions

Find answers to the most frequently asked questions about our web design services

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How long does it take?

Starter: 1 week β€’ Pro: 1-2 weeks β€’ Custom: depends on scope. We confirm your timeline after discovery.

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What's included in each package?

Every package includes mobile-first design, SEO optimization, contact forms, analytics setup, and 1 month of post-launch support. Pro and Custom packages include additional features like advanced animations and custom integrations.

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Do you provide hosting and domain setup?

Yes! Hosting and domain setup is included in every package, along with 1 month of post-launch support to ensure everything works perfectly.

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Can I make changes after launch?

Absolutely! We provide 1 month of free post-launch support. After that, we offer maintenance packages starting at $50/month for technical support and $100/month for content updates and new features.

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What if I'm not satisfied with the result?

We're committed to delivering quality work. If there are any issues with the initial delivery that don't meet our agreed specifications, we'll fix them at no extra cost within 30 days of launch.

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Do you work with international clients?

Yes! We serve clients globally. We can invoice in USD, EUR, or TRY depending on your location. All contracts and legal documentation are handled professionally.

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What payment methods do you accept?

We accept bank transfers through Wise and major credit cards through Stripe. Payment is typically 50% upfront and 50% on completion. We don't store any card details - everything is processed securely through Stripe.

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Can you help with content creation?

Yes! We can help with basic content creation and copywriting. For extensive content needs, we can recommend professional copywriters or handle it as an add-on service.

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What happens if my website goes down?

We monitor all websites we build and provide 24/7 technical support. If your site goes down, we'll fix it immediately at no extra cost during the support period.

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Do you offer ongoing maintenance?

Yes! We offer flexible maintenance packages: $50/month for technical support and $100/month for content updates, new features, and advanced analytics. Custom maintenance available too.

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How do you ensure quality?

We follow a rigorous quality assurance process with multiple review stages, mobile-first design principles, and performance optimization. Every website is tested across devices and browsers before delivery.

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What makes you different from other web design agencies?

We combine modern technology with human creativity, deliver in 1-2 weeks without cutting corners, provide 24/7 support, and guarantee our work. Plus, we're part of Rose Iron AI, so we understand both web design and advanced technology.

Still Have Questions?

Can't find what you're looking for? We're here to help! Contact us directly and we'll get back to you within 24 hours.